MPOS

summary

A mobile restaurant POS system featuring multi-tablet order distribution, electronic invoice issuance, fast ordering, and customizable product content. No matter where you are, you can seamlessly serve customers using a tablet, effortlessly enhancing service quality and earning positive customer feedback.

target

Developed a new version of the app in 2016 to enhance usability and management processes for the restaurant industry.
Speed, speed, speed – frontline ordering must be fast!
Order contents can be edited at any time.
Quickly access member information and provide feedback.

roles

tools

Sketch app
Zeplin
Flinto
Illustrator
4ourth Mobile Touch Template

process

observe

Orders must be processed quickly during peak hours.
Order modifications occur frequently.
Various discount plans and payment methods.
Retrieve member information.

learn

What is a POS system?
What are the pros and cons of the previous POS system?
How does it relate to the backend and CRM?
What hardware devices are involved?

research

Researched suitable tablets for the restaurant industry at the time to inform future layout design.
Facilitated remote communication across companies and teams, systematically identifying pain points overlooked in the previous version.
Developed new interaction models to meet updated requirements, helping users quickly retrieve historical records.
Used Zeplin to communicate with engineers and create images that adhere to native app guidelines, ensuring accurate design implementation.
Utilized Flinto to create animations, aiding engineers in understanding user interactions and transitions.
Collaborated with visual designers to create a UI that enables real-time information management, even in a chaotic front-line environment.

output

Intensive discussions through wireframes to identify the most contextually appropriate and efficient solutions.